Our no, fix no fee policy means that if the engineer does not possess the necessary technical knowledge or ability to resolve the problem or effect the repair, then no charge is made to the customer, apart from a small diagnoses fee of £15.

If the engineer is able to resolve the problem or effect the repair, but is only prevented from doing so by the customer requesting the engineer not to proceed with the work, then the customer is charged for the engineer's time spent to that point - i.e. a minimum of 2 hours.

If the engineer is able to resolve the problem or effect the repair, but is only prevented from doing so because the customer does not possess the required (spare) parts, software CD-Rom or Product Key, then the customer is charged for the engineer's time spent to that point - i.e. a minimum of 2 hours.

If the engineer provides a clear and precise diagnosis of a failed component and the customer decides not to proceed with the replacement of the component, then the customer is charged for the engineer's time spent to that point - i.e. a minimum of 2 hours.

The policy does not apply to work related to data recovery, computer virus or spyware problems or to cases in which the computer has been struck by lightning or so

We are a locally owned and operated company based in Belfast, offering a wide range of computer sales and repair services to Belfast and the surrounding areas in Northern Ireland.

Our job is to simplify your computer needs so that you focus on your business and not wasting time trying figuring out why your computers are crashing/blue screen of death.

We provide computer system solutions including Virus Removal, Memory Upgrades, PC Repair, Firewalls, Internet Security, Preventative Maintenance, Spyware Removal, Laptops, Networking

• pc/computer repair
• pc/computer tune-up
• laptop repair
• hard drive recovery / data recovery
• virus removal
• spyware removal
• home networking
• wireless networking
• memory upgrades
• hardware installations
• firewalls
• internet security - patch management
• printers
• business solutions
• server solutions - file, storage, application, email
• technology moves and relocations
• remote server maintenance
• remote server access (vpn)
• custom built systems

All causes of data loss

• From the most simple to the most complex and catastrophic data loss situations.

All types of devices and systems

• From simple recoveries like hard drives, laptops and MP3 players to more complicated RAID, database systems

All types of media

• Including, tapes, digital cameras, PDAs, MP3, memory cards, Flash and solid state media and many more.

What we do

We offer solutions and multiple service options for all types of hard drive recovery.

We can undertake recoveries for:

• Any interface: (IDE, EIDE), Serial ATA (SATA), SCSI, SAS, and Fibre Channel
• Any combination of drives: single hard drive or multiple RAID drives
• Any hard drive brand

Types of hard drive data loss

Logical failure

• The hard drive is in working order but some files or data cannot be accessed for logical reasons such as a lost partition or accidental reformatting.
• Hard drives are imaged. A copy of the disk is made and transferred to a new system. We also have tools that can "force" the drive to read around the bad area.

Mechanical failure

• The hard drive is not functioning. Most usually caused by head crashes and motor failures.
• Recoveries are performed in dust-free cleanroom environments where they are carefully dismounted, examined and processed.

What causes hard drive failure?

The most common reasons that we see for hard drive failure are:

• Power surges.
• Overwritten data.
• Physical damage.
• Natural disasters.
• Viruses.